by SMART4A | 9 month 23, 2024 | Case Studies
Project name: Smart Assistant Calendar Reservation System Project Introduction: In this case, we implemented a smart calendar reservation system for the enterprise. Through the integration of LINE official account (OA) and Dify, managers and customers can use LINE platform for communication. The system uses AI Agent to instantly confirm available reservation times and make reservation arrangements, greatly simplifying the reservation process. Google Calendar is used as a calendar registration tool, allowing the scheduler and the scheduleee to simultaneously confirm and record each other's travel needs. The entire system not only reduces the time burden of managers, but also improves the immediacy and accuracy of appointments, significantly improving the overall customer experience. Project Manager: Elena(Smart4A...
by SMART4A | 8 month 14, 2024 | News
Train your own customer service and become an excellent smart helper. The annual fee for smart customer service systems on the market ranges from tens of thousands to hundreds of thousands of yuan, and often comes with restrictions on the number of messages. Not only is it expensive, but it is also difficult to use. You may face various problems. However, the most fundamental challenge is that customer service needs are changing rapidly, and it is not easy to establish a perfect system overnight. In order to help everyone not only have an in-depth understanding, but also design by themselves and save costs, we have specially launched a one-day "Smart Customer Service/Smart Assistant DIY Training Camp". Whether you are a newbie or have no programming foundation at all, our training will guide you to quickly master the core skills of building an efficient and intelligent customer service system. ...
