by SMART4A | 10 month 30, 2024 | Case Studies
Project name: Say what you say and remember what you say - a smart voice recording assistant. Project introduction: This fully intelligent voice recording secretary can independently recognize different human voices and generate accurate verbatim transcripts. Thanks to the multi-voice recognition function, the conversation record is more complete and is suitable for meeting minutes, news interviews, exclusive interviews or course organization. It is your powerful little helper! 🎙️ In addition, it supports recording mode switching and engine changes, can produce ever-changing content, and can customize prompt words according to needs, allowing you to enjoy a highly personalized use experience and flexibly meet various needs. Project manager: Vincent (Smart4A Level 5 expert) Project time: planning, design, and development are carried out simultaneously, one week for the total project, one week for testing Cost range: small project...
by SMART4A | 9 month 23, 2024 | Case Studies
Project name: Smart Assistant Calendar Reservation System Project Introduction: In this case, we implemented a smart calendar reservation system for the enterprise. Through the integration of LINE official account (OA) and Dify, managers and customers can use LINE platform for communication. The system uses AI Agent to instantly confirm available reservation times and make reservation arrangements, greatly simplifying the reservation process. Google Calendar is used as a calendar registration tool, allowing the scheduler and the scheduleee to simultaneously confirm and record each other's travel needs. The entire system not only reduces the time burden of managers, but also improves the immediacy and accuracy of appointments, significantly improving the overall customer experience. Project Manager: Elena(Smart4A...
by SMART4A | 8 month 24, 2024 | Case Studies
Project name: Smart4A Intelligent Assistant (LINE OA) Project Manager: Vincent (Smart4A Level 5 Consultant) Project Time: Planning, design, and development are carried out simultaneously. The total project will be directly online within two weeks and will be updated on a rolling basis. Cost range: Medium-sized project (30 The following is small, 30 to 100 million is medium, and 100 million or more is large) Through LINE RichMenu, members with different identities can see exclusive directories and functions, and present corresponding services according to their scope of authority. This design allows all user management, promotion and updates to be carried out in the same official LINE account, improving overall management efficiency and user experience. Smart 4A...
by SMART4A | 8 month 15, 2024 | Blog
Smart customer service systems have become an important tool for modern enterprises to improve customer experience and efficiency. However, when choosing a suitable solution, enterprises often face a key decision: Should they set up their own customer service system, or choose to purchase a ready-made solution provided by the industry? Each option has its own unique benefits and challenges, ranging from price, flexibility, setup time, to data security, which can impact a business's final decision. This article will delve into the differences between the two solutions and help companies more clearly evaluate which smart customer service system better meets their needs when faced with this critical choice. Compare project prices and costs to build your own customer service: Like making a lunch by yourself, the materials and tools can be controlled, the cost is relatively low, and it is very cost-effective for people with limited budgets. ...
by SMART4A | 8 month 14, 2024 | News
Train your own customer service and become an excellent smart helper. The annual fee for smart customer service systems on the market ranges from tens of thousands to hundreds of thousands of yuan, and often comes with restrictions on the number of messages. Not only is it expensive, but it is also difficult to use. You may face various problems. However, the most fundamental challenge is that customer service needs are changing rapidly, and it is not easy to establish a perfect system overnight. In order to help everyone not only have an in-depth understanding, but also design by themselves and save costs, we have specially launched a one-day "Smart Customer Service/Smart Assistant DIY Training Camp". Whether you are a newbie or have no programming foundation at all, our training will guide you to quickly master the core skills of building an efficient and intelligent customer service system. ...
