by SMART4A | 9 month 19, 2024 | Case Studies
Project Name: Jiang Taigong Central Dojo – Smart Customer Service for Lottery and Lighting Project Introduction: Jiang Taigong Dojo is committed to providing a comprehensive automated experience, covering online ticket requesting and signing poems, order inquiries, automated customer service, and registration and payment processes. Believers can easily ask for signatures online through the system, and generate personalized signature poems based on the entered names, with exclusive instructions for interpreting the signatures, enhancing interactivity and a sense of exclusivity. Users can instantly check the lighting order status, including payment progress, by entering their name and phone number on LINE@ without waiting for a reply from manual customer service. AI Agent...
by SMART4A | 1 month 9, 2024 | Blog
In our daily life, we often use Google Forms for event registration, course registration or group ordering. However, when fees need to be charged, the most common practice is to provide a transfer account and subsequently ask participants to provide the last five digits of the transfer. The organizer needs to wait for the payment to be confirmed before proceeding with steps such as reconciliation, account cancellation, shipment and registration confirmation. Such procedures are not only time-consuming and labor-intensive, but also prone to errors. If you encounter a transfer error, you will need to deal with issues related to refunds and invoices. Even in physical courses, tedious identity verification is still required, and all of these processes need to be completed manually. Now, the integration of Xinshiji and Yudong Technology will hold a number of symposiums and lectures on Make in 2024. The first one will be held in January, with the theme "make and Google...