Project name:Housekeeping staff scheduling solution
Project introduction:This solution is designed specifically for the domestic service industry. It uses the LINE official account as the main entrance to integrate the work processes of domestic workers, dispatchers, and managers. When users join for the first time, they need to fill out a form to log in and the administrator will fill out the form to set permissions. All subsequent operations can be quickly performed in the LINE text menu, including schedule query, registration and modification, to achieve real-time control and automated scheduling. The system supports staff shifts, support dispatch, hour recording and leave adjustment, comprehensively optimizing scheduling efficiency and transparency. 🎙️
project Manager:Zin ( Smart4A Level 5 Expert)
Engineering time:Planning, design, and development were carried out simultaneously, with a total project time of two months and a test launch time of two weeks
Cost range:Medium-sized projects (less than 30 yuan is small, 30 to 100 million is medium-sized, and more than 100 million is large)
Log in when you first join
Housekeeping staff menu
Worker selection list
Manager Menu
To solve the problem:
- 家事人員端：
- 📱 LINE operation, no need to download the app
There is no need to install an additional system. Just open LINE to check your class schedule, register leave and other daily operations, which lowers the technical threshold and makes it easy to get started. - (I.e. Self-service attendance registration, transparent hours
Supports registration and changes in various situations such as seat reservation, field attendance, and leave. The system automatically calculates hours and consolidates attendance records to protect labor rights. - 📅 Instant query of the shift schedule, clear tasks and no missed tasks
Quickly check daily tasks and support targets through the graphic menu to avoid missing information through verbal communication or handwritten notifications. - 🔔 Notifications will automatically remind you, so you don’t have to worry about being missed
When assigned to a shift or occupying a position, the system will proactively push messages to help personnel understand task arrangements and reduce the risk of missing a shift.
- 📱 LINE operation, no need to download the app
- 派工人員端：
- 📦 Quick dispatch of work to reduce manpower scheduling time
New orders and designated support objects can be added instantly, and the dispatch process can be completed quickly, saving time for back-and-forth communication. - (I.e. Flexible support adjustment, no panic when responding
When staff ask for leave or an emergency occurs, the station/field attendance task can be quickly changed or canceled, allowing for flexible scheduling without getting stuck. - 📊 Understand available manpower and schedule shifts more efficiently
Built-in support staff query function can instantly find available manpower for scheduling, improve staff utilization and reduce scheduling errors. - (I.e. Centralized data management, support record traceability
All task dispatch and personnel attendance records are synchronized to the cloud form for easy reference and review.
- 📦 Quick dispatch of work to reduce manpower scheduling time
- Management side:
- 📈 Graphic menu overview, clear management
All management functions are concentrated in the LINE picture and text menu, and you can check orders, personnel, shifts and working hours without switching platforms. - (I.e. Real-time data integration and automated report output
The attendance and hour records of domestic workers are synchronized and integrated into cloud forms, which can be used for salary calculation and attendance analysis, reducing manual statistical errors. - 📅 Multi-role management, division of power and work without confusion
The system divides operating permissions according to identity to ensure that different roles can perform corresponding tasks and avoid misoperation and information leakage.
- 📈 Graphic menu overview, clear management
use tools:
- make.com (Automated serial connection service platform)
- LINE OA user interface (command operation interface)
- Google Sheet (data temporary storage medium)
- Google From & Jotfrom (various registrations)
- LINE Richmenu (LINE official account multiple graphic and text menu)
- LINE FLEX (LINE multi-functional message interactive interface)
Scenario usage:
- 部份功能場景
- LINE OA entrance
Provides the main interface for users. - Login, fill in forms and set permissions
After registering and setting permissions through the form, users will be written into a specific data table.
Scene partial illustration
