Blog

Having a bunch of documents ≠ having a knowledge base! A brief discussion on the differences between databases, knowledge bases and archives

Having a bunch of documents ≠ having a knowledge base! A brief discussion on the differences between databases, knowledge bases and archives

Without integration, summary and application, these files can only lie quietly in the folder and cannot function. This article will take you to understand why we need to evolve from "files" to "knowledge bases" and explore in depth the differences between databases and knowledge bases, so that companies can make more effective use of their own resources.

read more
The Myth of AI Introduction: Transformation from “AI Toolman” to “Knowledge Asset”

The Myth of AI Introduction: Transformation from “AI Toolman” to “Knowledge Asset”

In the era of digital transformation and rapid development of AI technology, many companies are thinking about how to effectively apply AI to daily business. However, a common misunderstanding is: as long as there is an "AI tool person" in the company (perhaps out of personal interest, enthusiasm, or company assignment) who is proficient in operating AI tools and has significantly improved work efficiency, it is considered " We have successfully introduced AI.”

read more
Smart Secretary: Create meeting minutes easily

Smart Secretary: Create meeting minutes easily

This article explores how automation technology can be used to optimize your organization's meeting process management. Through automated tools, the generation and distribution of meeting minutes can be completed in minutes and automatically sent to designated personnel as needed.

read more
From institutional methods to thinking models: All-round thinking and practice for enterprises to introduce automation

From institutional methods to thinking models: All-round thinking and practice for enterprises to introduce automation

The introduction of automated processes by enterprises is not just a technological upgrade, but a comprehensive change, covering the in-depth integration of systems, processes and systems. From redesigning systems and processes to building intelligent operating models, automation can effectively improve productivity and strengthen the long-term competitiveness of enterprises. Excellent business leaders should focus on fundamental changes and use automation technology to achieve systematic operations and lay a solid foundation for future development.

read more
The real needs of automation: time, space, and seamless cooperation

The real needs of automation: time, space, and seamless cooperation

The importance of automation in modern business emphasizes the central role of time, space and seamless cooperation. By comparing the functionality and cost-effectiveness of automation tools such as Zapier, Make, and Pabbly, the article helps readers understand how to choose the automation platform that best suits their business needs to achieve efficient, flexible, and sustainable automation processes.

read more
Are you ready for the low-Cookie and No-APP marketing future?

Are you ready for the low-Cookie and No-APP marketing future?

Smart marketing is rapidly emerging in the digital and AI era and has become a key force in promoting innovation and personalized marketing. Through technologies such as generative AI, big data analysis, and automation, companies can improve efficiency, optimize marketing strategies, and stand out in fierce market competition.

read more
Smart customer service choice: build it yourself or buy it? The ultimate showdown between price and elasticity

Smart customer service choice: build it yourself or buy it? The ultimate showdown between price and elasticity

Smart customer service systems have become a core tool for modern enterprises to improve customer experience. Enterprises are faced with the choice of setting up their own systems or adopting off-the-shelf solutions. Each has its own advantages in terms of price, flexibility, setup time, maintenance, and data security. Self-built systems have high control and flexibility and are suitable for companies that require in-depth customization; while ready-made solutions can be quickly deployed and are suitable for companies with limited resources or urgent need to go online. This article will compare from many aspects to help companies choose the most suitable smart customer service solution.

read more
The future scenario of APP moving towards AI Agent

The future scenario of APP moving towards AI Agent

Future applications will be driven by AI Agents, transforming from button operations to conversational communication, and combined with Automation to ensure the stability of the workflow. This innovation will greatly improve efficiency, allowing users to complete tasks through natural language communication without having to learn software operations.

read more
The AI ​​era is coming, office automation becomes key

The AI ​​era is coming, office automation becomes key

In the AI ​​era, office automation has become particularly important. This article explores the key role of process visualization in system maintenance, and introduces the contribution of SRE (Site Reliability Engineering) in improving system reliability and maintainability. By using make.com and its plug-in package make.fan, enterprises can effectively manage and optimize automated processes to achieve efficient and stable system operation.

read more